Welcome to Royaal Collections. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from https://royaalcollections.com, you agree to comply with the following terms.
1. Store Information
Royaal Collections
D. No 105, Opp. Apollo Pharmacy,
Near MR Palli Police Station,
Dhanalakshmi Nagar, Tirupati, Andhra Pradesh, India
📧 Email: [email protected]
📞 Mobile: +91 93919 20789
2. Product Policy
We offer fashion and clothing items including ethnic wear, casuals, and seasonal collections. All product images and descriptions are displayed to the best of our accuracy, but slight variations may occur.
3. Return, Replacement & Refund Policy
At Royaal Collections, we do not accept returns or exchanges for reasons such as personal dislike, change of mind, or incorrect size selection by the customer.
However, returns or replacements are accepted only under the following conditions:
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The product received is damaged or defective.
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The product is of the wrong size or color than what was ordered.
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The product is not as described on the website.
Important Notes:
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You must report the issue within 48 hours of delivery.
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Items must be unused, unwashed, and in original packaging with tags intact.
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Proof such as photos or unboxing videos may be required for validation.
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Once approved, we will initiate a replacement or refund, as per your choice.
We reserve the right to reject a return request if it does not meet our conditions.
4. Shipping & Delivery
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All orders are shipped using trusted courier partners.
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Estimated delivery time is typically 3–7 working days depending on location.
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Royaal Collections is not responsible for delays caused by courier services or unforeseen events.
5. Payment Terms
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Payments are accepted via secure online payment gateways.
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Orders are processed only after successful payment confirmation.
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We do not offer cash on delivery at this time.
6. Product Availability
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In case a product is out of stock after ordering, we will notify you and issue a full refund or offer an alternative.
7. Pricing & Corrections
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All prices are listed in INR and include applicable taxes.
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We reserve the right to correct pricing errors or update prices without prior notice.
8. Intellectual Property
All images, logos, content, and branding are owned by Royaal Collections. Unauthorized use or reproduction is prohibited.
9. Privacy
Please refer to our Privacy Policy for how we collect, use, and protect your data.
10. Limitation of Liability
Royaal Collections is not liable for any indirect, incidental, or consequential damages from the use of our products or website.
11. Governing Law
These Terms are governed by the laws of India. Any disputes shall be resolved under the jurisdiction of courts in Tirupati, Andhra Pradesh.
12. Contact Us
For returns, replacements, order issues, or any queries:
📧 Email: [email protected]
📞 Phone/WhatsApp: +91 93919 20789
🌐 Website: https://royaalcollections.com